TITLE
    LaserWriter 8.5.1: Novell ATPS Print Spooling
Article ID:
Created:
Modified: 		24410
3/4/98
3/10/99
TOPIC

    After installing Mac OS 8.1 (including LaserWriter 8.5.1), I can no longer print through my Novell NetWare print queues. If I print via AppleTalk to a NetWare ATPS print queue, I get the following error:

    Document "filename" failed to print on the printer "queue name" because of an error. -8993

    If I print via MacIPX to a NetWare print queue, I get the following error:

    The document "filename" failed to print on the printer "queue name" because the requested printer could not be found.

    Can you help with this?

DISCUSSION

    This issue was resolved in LaserWriter 8.6, so Mac OS 8.5 and later are not affected.

    Here are some known workarounds for customers not running Mac OS 8.5 or later:
    • Use Apple LaserWriter Driver v8.4.3.
    • Use the Adobe PostScript driver v.8.5.1 or other third party driver (such as Hewlett Packard's LaserJet driver v8.5.1).
    • Do not print directly to a NetWare print queue.

Document Information
Product Area: Apple Software; Printers
Category: Printer Software
Sub Category: LaserWriter

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