TITLE
    Macintosh: Hangs While Printing to HP DeskJet 810C
Article ID:
Created:
Modified:
31026
7/6/99
11/12/99

TOPIC

    With Mac OS 8.6, your Macintosh will freeze if you disconnect the USB cable to your HP DeskJet 810C printer or power it off while printing to it.


DISCUSSION

    Be careful not to inadvertently disconnect the USB cable or power off the printer until after the print job has completed printing.

    A hang will occur when printing from Mac OS 8.6 with Hewlett Packard's driver, DJ800's (USB/AT) version 1.0 or 1.1.

    When printing from Mac OS 9 with these printer drivers the system's behavior differs depending upon whether the USB cable is disconnected or the printer is powered off. An error message may be displayed stating your Macintosh cannot communicate with the printer, or the job may not print completely. After reconnecting or powering on the printer, reprint the job.

    This article provides information about a non-Apple product. Apple Computer, Inc. is not responsible for its content. Please contact the vendor for additional information.

    The following Tech Info Library article can help you search for a particular vendor's address and phone number:

    Article 17159: " Locating Vendor Information "

Document Information
Product Area: Computers
Category: Power Macintosh
Sub Category: General Topics
Keywords: hts

Copyright © 2000 Apple Computer, Inc. All rights reserved.