Symptom
Performing a custom remove of Internet Access components from the Mac OS 9.x installer may not remove all Internet Access components.
Solution
The Internet Access Installer relies on third-party applications to install components of third-party Internet applications. The Mac OS 9.x installer cannot remove all of the third-party components.
If you need to remove all Internet Access components, disable or manually remove the following items:
| Name | Location | Type |
| Browse the Internet | desktop | alias |
| Mail | desktop | alias |
| Register with Apple | desktop | alias |
| ActiveX Controls | System Folder: Extensions: | folder |
| Macromedia | System Folder: Extensions: | folder |
| Stuffit Engine | System Folder: Extensions: | extension file |
| Stuffit Engine Power Plug | System Folder: Extensions: | extension file |
| Microsoft Component Library | System Folder: Extensions: | extension file |
| Microsoft Framework | System Folder: Extensions: | extension file |
| Microsoft Internet Library | System Folder: Extensions: | extension file |
| MS Font Embed Library | System Folder: Extensions: | extension file |
Mac OS 9 and 9.0.x only:
| Name | Location | Type |
| Internet | Macintosh HD | folder |
| Internet Setup Assistant | Macintosh HD: Assistants: | alias |
Mac OS 9.1 only:
| Name | Location | Type |
| Netscape Communicator Folder | Macintosh HD: Applications (Mac OS 9): | folder |
| Outlook Express 5.02 Folder | Macintosh HD: Applications (Mac OS 9): | folder |
| Internet Explorer 5 | Macintosh HD: Applications (Mac OS 9): | folder |
| Internet Utilities | Macintosh HD: Applications (Mac OS 9): | folder |
| Internet Setup Assistant | Macintosh HD: Applications (Mac OS 9): Utilities: Assistants: | alias |
| Internet Setup | Macintosh HD: Applications (Mac OS 9): Utilities: Assistants: | folder |
Warning: Before deleting any Internet-related items, be sure that you know the location of email messages, bookmarks, or other items you may wish to save. The location to which email, bookmarks and other items are stored is determined by the third-party application developer. Possible locations include:
- the Preferences folder (America Online and Netscape Communicator, for example)
- an application's folder (Microsoft Outlook Express 4.5, for example)
- the Users folder (Microsoft Outlook Express 5.0.2, for example)