Symptom
When starting QuarkXpress on a computer using Macintosh Manager, an alert box appears with this message:
Figure 1 QuarkXpress alert box
This alert box does not appear when you log in with System Access.
Solution
Some QuarkXpress XTensions must have read and write access to function completely. You can provide this access by moving the QuarkXpress folder into the "Other Applications·" folder. For more information on using and setting up the Other Applications· folder, please see:
Article 75333: "Macintosh Manager 1.3: Read Me"
If moving the QuarkXpress folder into the Other Applications· folder does not resolve the issue, follow these steps:
Figure 2 The QuarkXpress Xtensions Manager
Important: Do not confuse the Mac OS Extensions Manager control panel with the QuarkXpress Xtensions Manager feature.
The XTension that reports an error status (Figure 2) while in System Access is not functioning because it must be updated or replaced. Its error status is not caused by Macintosh Manager. Please contact QuarkXpress (www.quarkxpress.com) for assistance with XTensions that do not load in QuarkXpress.
Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.
The following article can help you search for a particular vendor's address and phone number:
Article 17159: "Locating Vendor Information"
When starting QuarkXpress on a computer using Macintosh Manager, an alert box appears with this message:
- "Xtensions Loading Error
"The following Xtensions software was unable to load. For more information select the Xtension and click 'About.'"
Figure 1 QuarkXpress alert box
This alert box does not appear when you log in with System Access.
Solution
Some QuarkXpress XTensions must have read and write access to function completely. You can provide this access by moving the QuarkXpress folder into the "Other Applications·" folder. For more information on using and setting up the Other Applications· folder, please see:
Article 75333: "Macintosh Manager 1.3: Read Me"
If moving the QuarkXpress folder into the Other Applications· folder does not resolve the issue, follow these steps:
- 1. Log in to the computer with System Accesss.
2. Open QuarkXpress.
3. Check the XTensions Manager in QuarkXpress to see which XTensions are still reporting an error status.
Figure 2 The QuarkXpress Xtensions Manager
Important: Do not confuse the Mac OS Extensions Manager control panel with the QuarkXpress Xtensions Manager feature.
The XTension that reports an error status (Figure 2) while in System Access is not functioning because it must be updated or replaced. Its error status is not caused by Macintosh Manager. Please contact QuarkXpress (www.quarkxpress.com) for assistance with XTensions that do not load in QuarkXpress.
Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.
The following article can help you search for a particular vendor's address and phone number:
Article 17159: "Locating Vendor Information"