Symptom
When using a Macintosh Manager client with Microsoft Word 98 or Word 2001, an alert box appears with this message:
"Word cannot open the document. Try one of more of the following: On the File menu, click Open to open the document. Make sure the document is a valid Word document."
Figure 1 Alert box
After clicking OK, an alert box appears with this message:
"There is insufficient memory or disk space. Close extra windows and save your work."
Figure 2 Alert box
When you click OK in the second alert box, it reappears. It will reappear indefinitely until you force restart the computer using the power or reset button.
with this software:
- Mac OS 9.1
- Macintosh Manager 1.4.1
- Microsoft Word 98 or 2001
- Restricted Finder or Panels Environment
Solution
Install Mac OS 9.2.1.