Symptom
Figure 1 AppleTalk Zone menu blank in the Network pane
Solution
Follow these steps:
Notes
- The computer name does not appear on the network when you look for it using AppleTalk from other computers (the Chooser, for example).
- You cannot add an AppleTalk printer in Print Center.
- AppleTalk zones do not appear in the network preference pane (Figure 1).
Note: Your network must have proper AppleTalk routing for zones to appear.
Figure 1 AppleTalk Zone menu blank in the Network pane
Solution
Follow these steps:
- 1. Choose System Preferences from the Apple menu.
2. Click Network.
3. Make sure that AppleTalk is chosen in the Show pop-up menu for the desired network interface.
4. Click the AppleTalk tab.
5. Verify that the checkbox for "Make AppleTalk Active is selected." If it is not, click to select it and then click Apply Now. Check to see if your issue is resolved. If AppleTalk was already selected and the AppleTalk Zone menu appears as in Figure 1, then continue to the next step.
6. Choose New Location from the Location menu.
7. Type a name for the new location and click OK.
8. Click Apply Now.
9. Switch the location back to your original location ("Automatic" by default) and click Apply Now.
10. Check for AppleTalk zones. They should now appear. If not, try switching between the locations again, being sure to click Apply Now each time.
Notes
- 1. The issue may persist at this point if you are attempting to use AppleTalk on more than one port (multi-homing). A common scenario includes a computer that has both AirPort and Ethernet active. For more information on addressing this issue, please see technical document 106614: "Mac OS X: How to Set Up AppleTalk Multi-Homing"
2. For more related information, see technical document 106260: "Mac OS X: Computer Name Does Not Appear on Network"