Mac OS X 10.1, 10.2: Help Does Not Open, "any ‘scgaijieditor001‘ s were not found" Alert

Help may not appear in the TrueType Font Editor, Chinese Text Converter, or IM Plugin Converter. These applications are found in the Asia Text Extras folder included with language support updates to Mac OS X 10.1 and 10.2.
Symptom

When you try to open Help within these applications, an alert box with this message may appear:


Solution

The Asia Text Extras folder is found at /Applications/Utilities/ after installing language support updates for Mac OS X. This folder includes the TrueType Font Editor, Chinese Text Converter, and IM Plugin Converter. If you select Japanese during installation or set it as the system language in the International pane of System Preferences, Help may not appear for these three applications.

After performing these steps, Help works with the affected applications, even if you switch back to Kotoeri or deselect Simplified Chinese in the Keyboard Menu pane of System Preferences.

Note: Help information for Asia Text Extras will appear in Chinese.
Published Date: Oct 10, 2016