Symptom
After using a Mac OS X 10.1 Update CD (whether or not Mac OS X 10.1 was actually installed) on a disk that had previously been used with Intech disk software:
- The computer may start up considerably slower than normal.
- The hard disk icon may appear "generic."
- The hard disk cannot be erased.
- The hard disk may not appear on the desktop or in a Finder window.
Solution
A solution is available from Intech. Please see "IMPORTANT NOTE FOR MacOS X [sic] 10.0 through 10.1.5 USERS" at Intech Software Online (
http://www.speedtools2.com/HDInfo.html) .
Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.
The following document can help you search for a particular vendor's address and phone number:
Document 17159: "
Locating Vendor Information"