Mac OS X: Empty White Space, or "Box," Appears on Desktop After Classic Starts

A rectangular white space appears on the desktop after Classic starts up and cannot be removed. The white space indicates the presence of an inaccessible dialog box.
Symptom

A rectangular white space appears on the desktop after Classic starts up.




Figure 1 Empty white space on desktop

Note: This may occur if you have checked an AppleShare (AFP) volume to be opened at system startup time in the Chooser, and that volume requires a password. If this applies to you, see the "AppleShare automatic connection issue" section below.


Solution

The white space indicates the presence of a Mac OS 9 dialog box that you cannot access via Classic. This issue may be avoided by updating to Mac OS X 10.2 or later. To resolve the issue in earlier versions:

For more information on how to switch between Mac OS 9 and Mac OS X, see technical document 106667, "How to Switch Between Mac OS 9 and Mac OS X".

AppleShare automatic connection issue

If you have a server alias that automatically connects to a server at Mac OS 9 startup, and that server requires a password, then follow these steps:

Remove the server alias from the Servers folder, located in the Mac OS 9 (Classic) System Folder.
Set up the computer to automatically connect to the server at start up by following the steps in technical document 106729, "Mac OS X 10.1: How to Automatically Connect to a Server When You Log In".
Published Date: Feb 17, 2012