- Make sure the iPod remote Hold switch is turned off. Slide the Hold switch up so the green mark is visible.
- When you insert the remote connector into the iPod and think it is secure, give it an extra push. You should feel it click into place. The click is noticeable. If the remote does not click into place, audio will play through the headphones, but the controls on the remote will not respond.
In the first image below, the connector is not inserted far enough into iPod. You can see the metal ring. In this case, you will hear sound in the headphones, but the remote will not work.
In the second image, the remote connector is correctly inserted.
