iChat: AOL Instant Messenger Compatibility With .Mac Users

Symptom

Online users of iChat and AIM cannot communicate.


Solution

Affected AIM users should update to a later version of AIM software.

• For Mac OS, use AIM v 4.5.651 or later.
• For Microsoft Windows, use AIM v 4.8.2790 or later.

Visit the AIM Web site to download new software (http://www.aim.com/).

Note: Third-party AIM clients may not work as expected. For best results, both parties should use either AIM or iChat.

Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.

Document 17159: "Locating Vendor Information" can help you search for a particular vendor's address and phone number.