Mac OS X 10.2: Can See Shared Printer But Cannot Print to It

Symptom

• The shared printer appears as a choice at another computer, but that computer cannot print to it.
  
• Alert boxes appear when you try to print.

Note: This issue does not occur on all types of networks. Certain DNS configurations may prevent the issue from occurring.

Solution

Update to Mac OS X 10.2.1. For more information, see technical document 107036, "Mac OS X: About the Mac OS X 10.2.1 Update".

If you cannot immediately update and need a temporary workaround, then follow these steps:

1. Choose  ⇒ Location ⇒ Network Preferences.
2. In the Search Domains field, type: local.




Figure 1 The Network preference pane

3. Click Apply Now.