Symptom
Apple Remote Desktop does not work as expected after upgrading from Mac OS X 10.1 to Mac OS X 10.2.
Solution
The Apple Remote Desktop Installer chooses between two versions of its preference file, and installs the version that is appropriate for your system, according to whether it is version 10.1 or 10.2. When your an existing installation of Mac OS X 10.1 with Apple Remote Desktop 1.1 is updated to 10.2, you must reinstall Apple Remote Desktop 1.1 to get the correct preferences file. You may do this two ways:
- Reinstall from the full Apple Remote Desktop 1.1 Installer, or
- Use the Apple Remote Desktop 1.1 Updater.