Mac OS X 10.2: Mac Help Viewer Does Not Open From the Keyboard

When using a Mac OS X application such as Mail or the Terminal, the Help key on the keyboard does not open Help Viewer.
Symptom

When you press the Help key on the keyboard, the mouse pointer turns into a question mark; but the Help Viewer does not open.


Solution

Use the Help menu in the menu bar instead of the Help button.
Published Date: Feb 17, 2012