Most dial-up Internet service providers use the point to point (PPP) protocol. Dial-up connections to America Online use a different, proprietary protocol. For this reason, dial-up AOL customers should configure the AOL software to dial the modem directly (without using the normal Mac OS X preference panes, assistants, or utilities).
You should
not type the AOL phone number, AOL user name, or AOL password information in any of these locations:
- Mac OS X Setup Assistant
- Network preference pane
- Internet Connect
If you use AOL over a wireless or broadband connection, then you should configure the above parts of Mac OS X as directed by your network administrator or Internet service provider.
Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.
Document 17159, "
Locating Vendor Information" can help you search for a particular vendor's address and phone number.