Symptom
The computer that is sharing its connection may connect to the Internet, but client computers (those that are using the shared connection) experience these issues:
- Web pages load only partially, or not at all; forms within Web pages (including online discussion forums and registration forms) may not work as expected.
- Sherlock cannot search the Internet.
- Email may not be sent.
- Automatic Software Update does not work.
- iTunes cannot connect to Internet radio.
Other Internet-related issues may be caused by an MTU issue.
Various Internet service providers could be affected, and some customers of these are known to be affected:
- Covad ADSL (United States)
- Eircom (Ireland)
- NTT FLET'S ADSL service (Japan)
- NTT B FLET'S service (Japan)
- PacBell DSL (United States)
- Wanadoo (France, Jordan, Lebanon, Luxembourg, Morocco, Spain, the Netherlands, the United Kingdom, and Salvador)
Solution
Update to Mac OS X 10.2.5 or later.
Important: Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.