Mac OS X Managed Client: Can add printer, but can‘t print to it

Sometimes managed clients can add a printer, but then they cannot print to it. Here's the specific sequence of events:

• You select Always as the management setting for Printer preferences, and "Allow user to add printers to the printer list."
• Users can add printers to the printer list in Print Center.
• However, the newly added printers don't appear in the list of available printers when a user tries to print a document.

The issue affects these products:

• Mac OS X Server 10.2 or later
• Workgroup Manager
• Mac OS X 10.2 and 10.3 managed clients

Solution

Users of Mac OS X managed client computers can add printers in Print Center, but a user-added printer does not appear in the Print sheet of any application, unless the printer is connected directly to the client computer's USB port.

In Workgroup Manager, an administrator can make additional printers available to specific users, groups, or lists of computers using the Printer List pane of Printer preferences.

Note: If "Allow user to add printers to printer list" is not selected, an administrator password is required to add or remove printers in Print Center.