Symptom
When you log in using an administrator account password, the account's home directory is not created. This message also appears:
Figure 1 Problem #-120 alert
Note: If offline access is not enabled, the alert message will not include the offline information.
When offline access is allowed, and the user chooses not to work offline, you aren't able to log in using a different account on this computer. When you try to log in using a different account, you see the message in Figure 1.
Solution
Either log in using the account's actual password, or use the createhomedir command on the server to create the home directory for this account before logging in. See technical document 107245, "Mac OS X Server: How to Use createhomedir Command to Create Home Directories" for more information on the createhomedir command.
If you can't log in using any other accounts, try either of the following:
When you log in using an administrator account password, the account's home directory is not created. This message also appears:
- "Your documents can't be accessed at this time. (Unknown problem #-120.)"
Figure 1 Problem #-120 alert
Note: If offline access is not enabled, the alert message will not include the offline information.
When offline access is allowed, and the user chooses not to work offline, you aren't able to log in using a different account on this computer. When you try to log in using a different account, you see the message in Figure 1.
Solution
Either log in using the account's actual password, or use the createhomedir command on the server to create the home directory for this account before logging in. See technical document 107245, "Mac OS X Server: How to Use createhomedir Command to Create Home Directories" for more information on the createhomedir command.
If you can't log in using any other accounts, try either of the following:
- Restart the client computer.
- Log in using an account that already has a home directory, then choose to work offline. This user may immediately log out and back in to log in successfully.