Symptom
- A window named "Volumes" appears, but the actual server volume does not appear.
- There is no alert if you type the wrong server name, volume name, user name, or password.
- The Console utility displays messages like these:
execstring: /System/Library/Filesystems/ftp.fs/csmount -m /Volumes/doesnotexist.apple.com ftp://doesnotexist.apple.com/ no worky! domain:1, error1
2003-05-01 14:13:35.390 csmount[869] CFLog (20): Authentication: Enter username and password no worky! domain:1, error1
or:
execstring: /System/Library/Filesystems/ftp.fs/csmount -m /Volumes/doesnotexist.apple.com ftp://doesnotexist.apple.com/ no worky! domain:1, error61
2003-05-01 14:13:35.390 csmount[869] CFLog (20): Authentication: Enter username and password
Note: In this latter case, if FTP services are unavailable but the computer is reachable, the "connecting to server" message appears indefinitely. The computer is still usable during this time.
Solution
There can be multiple reasons for these symptoms.
- You did not enter the correct user name, password, server name, or volume name.
- The server is unreachable.
- The server is reachable, but FTP services are unavailable.
To test whether the server is reachable at all, enter the server's DNS name or IP address in the ping field of Network Utility (/Applications/Utilities/).
Next, carefully retype the server name or address, user name, password. If that does not work, try using a third-party FTP application instead of the Finder. If that does not work, be sure the server is properly configured.