Workgroup Manager: "Error -14487"

Symptom

You see an alert message that contains "error -14487".


Solution

This message means that Password Server is unavailable. There are two likely causes:

• Directory Services cannot open a connection to Password Server, or
• The administrator has a password set to "basic". An Admin user account with a basic password cannot set up users on the Password Server. In order to administer Password Server accounts, you must log into Workgroup Manager with a Password Server-based Admin user account.

To resolve the issue:

1. Verify the Password Server is running.
2. Log into Workgroup Manager as an administrator who has a Password Server password.