Managed Client: Items removed in Workgroup Manager remain in a user‘s Dock

If you allow users to add or remove items from the Dock, they will see the default set of Dock items, even if the items were removed via Workgroup Manager. This occurs in Mac OS X and Mac OS X Server versions 10.3 or later, because the user specific Dock preference file (.plist) settings are respected when a user is allowed to add or remove items.

A user has these items in his Dock by default:

• Safari
• Mail
• iChat
• Address Book
• iTunes
• iPhoto
• iMovie
• iCal
• QuickTime Player
• System Preferences
• Apple - Mac OS X (mail link)

Users can manually remove the unwanted items by dragging them from the Dock. An alternative is to disable the option that allows users to add and remove items (10.3 and earlier). In Mac OS X 10.4 and later, the option is "Merge with user's Dock."