Mac OS X Server 10.2: Panther clients using Simple Finder are missing folders in the Dock

When Mac OS X 10.3 clients using Simple Finder are bound to a version 10.2 server, their Dock does not have the My Applications, Documents, or Shared folders. Mac OS X 10.2 clients see these folders as expected.
Follow these steps to add the My Applications and Documents folders to the Dock. There is not a known workaround for adding the Shared folder.

  1. Use a 10.3 version of Workgroup Manager to connect to your 10.2 server. If necessary, download the 10.3 Admin Tools. Use them from a Mac OS X 10.3 computer.
  2. Once connected to the 10.2 server, select the affected group.
  3. Select Preferences, then Dock.
  4. Under the Dock Items tab, enable any of the following options, depending on what you would like to appear in the Dock:

    • My Applications
    • Documents
    • Network Home

  5. Save the changes.

A user logging into the workgroup selected in step 2 above will now see the selected items in the Dock.

Note: You should only use the 10.3 version of Workgroup Manager with a 10.2 server when explicitly instructed to do so. Continue to use the 10.2 version of Workgroup Manager for all other purposes.
Published Date: Feb 17, 2012