Important Information About the Apple Modem Updater
This updater supports the internal modem which came with your PowerBook G3 Series or iMac computer.
Your existing modem was originally shipped with the latest firmware available, however, 56K modems are still in their infancy and will be undergoing changes over the next several months. If your modem supports only the K56flex protocol (shipping in the first PowerBook G3 Series computers) or if you are experiencing unreliable connections on your V.90 internal modem, Apple recommends that you upgrade your modem firmware. The Apple Modem Updater installs the latest Rockwell firmware, based on version 2.2.
Updating Your Modem
Before updating your modem, make sure the modem and modem port are not in use. Turn Fax Answering off and log off any open Internet/modem connections. (Disconnecting the phone line will also work.)
IMPORTANT Do not cancel the installation process once you start updating. This modem updater takes approximately five minutes to complete.
To update your modem firmware:
1. Double click on the icon Apple Modem Updater.
2. Click Start. Status messages appear as the updater locates the modem and checks for the current firmware version and type of modem.
3. Click Done when the update is complete.
You do not need to restart your computer after updating the modem firmware.
4. If you already installed a V.34 modem script, open the Modem control panel and select:
-- PowerBook G3 Internal 56K (for PowerBook G3 Series users)
-- iMac Internal 56K (for iMac users)
Note: This script forces the V.90 modem to connect at V.34 speeds and was necessary if you had problems connecting in V.90 mode.
If you experience a problem with the Apple Modem Updater, shut down your computer. This resets the modem. Then update the modem firmware again. Restarting the computer will not work; it must be shut down to reset the modem.
If V.90 connection reliability issues still exist after updating the modem, reselect the V.34 modem script.
If the problem still exists, see Apple's support web site (
http://www.apple.com/support/) for up-to-date information on the Apple Modem Updater.
Future Modem Firmware Updates
New firmware updates may continue to be released for 56K modems until the technology stabilizes. For more information on V.90 modem upgrade information, see Apple's support Web site:
http://www.apple.com/support
Additional information regarding this update is available in Knowledge Base article 24773: "
Modem Updater: Revised Read Me"