This may occur on computers with Dataviz MacLink Plus installed, if the Claris folder is missing from your System Folder. The most common cause of this behavior is that a clean install of system software was performed (in other words, system software was reinstalled and a new System Folder created). Reinstall AppleWorks 5 to restore all the necessary components. If you have a computer that shipped with AppleWorks 5 already installed, you can start up the computer from the Software Restore CD, and perform a Restore in Place to install all the AppleWorks 5 components.
Important: If you use Apple Software Restore to perform a Restore in Place, some of your System and Internet preferences will be reset to factory settings. Before using Apple Software Restore, please read the following Knowledge Base article:
Article 31063: "
Apple Software Restore: Some Preferences May Be Lost"
For more information about performing a clean install of system software, see the following Knowledge Base article:
Article 30691: "
Mac OS: When & Why To Perform A Clean Install"