Setup Assistant: Repeated Attempts to Transmit Registration Information

Symptom

The Network Browser displays an item named "littlebuddy.apple.com". Network administrators using network traffic monitoring tools may see periodic traffic to this URL.

Products affected

• Setup Assistant
• Mac OS 9

Solution

1. Open the Extensions folder, which is inside your System folder.

2. Locate the file named "Setup Info Dispatcher" and drag it to the Trash.

3. Restart your computer.

The Setup Assistant application program, which is included with all new Macintosh computers, attempts to send your registration information through a secure Internet connection to an Apple product registration server. During this transmission, littlebuddy.apple.com may appear in the Network Browser. When the transmission has been received successfully by an Apple product registration server, it transmits an acknowledgement back to your computer.

If your computer does not receive acknowledgement, it attempts to send registration information again. This can occur repeatedly, for example, if your computer is behind a firewall that blocks the incoming acknowledgement from an Apple registration server. Dragging the Setup Info Dispatcher file to the Trash stops your computer from making any more attempts to send registration information.