Symptom
When opening an application program, an alert box appears with an error message that says:
"The application cannot be opened because 'AppleGuideGlueLib' cannot be found."
Products affected
- application programs
- control panels, such as the Mac OS 9.1 Monitors control panel
Solution
The Apple Guide system extension is turned off or not installed.
- If the Apple Guide system extension is turned off, use the Extensions Manager to turn on the Apple Guide system extension and then restart your computer.
- If the Apple Guide system extension is not installed, perform a custom installation of Mac OS Help from your original system software.