Mac OS 9.1: Cannot Install Apple DVD Player 2.2

Apple DVD Player 2.2 software cannot be installed on a computer when Mac OS 9.1 is already installed. This article explains how to install Apple DVD Player software onto a computer with Mac OS 9.1.
Symptom

When installing Apple DVD Player 2.2 software on a computer with Mac OS 9.1, an alert box appears with the following error message:



Solution

Note: Updated versions of Apple DVD Player currently address this issue. See article 26201 to download Apple DVD Player 2.4 or article 120022 to download Apple DVD Player 2.7.

If the computer came with Apple DVD Player 2.3 or later, you must install (or reinstall) that version. Use the Software Installers disc that came with your computer to perform this custom installation.

If the computer did not come with Apple DVD Player 2.3 or later, and you upgraded to Mac OS 9.1 by buying the Mac OS 9.1 CD, use the Mac OS 9.1 CD to perform a custom installation of Apple DVD Player 2.3 off the Mac OS 9.1 CD.

If neither of the solutions are applicable to your situation, then follow these steps:


If you have updated to Mac OS 9.1 using the free download version and are experiencing this issue, please see article 60803: "Apple DVD Player 2.0: Not Compatible with Mac OS 9.1"

Related Articles

60803 Apple DVD Player 2.0: Not Compatible with Mac OS 9.1

Related Software Downloads

26201 Apple DVD Player 2.4 and 2.2 Document and Software
120022 Apple DVD Player 2.7 Document and Software

Published Date: Oct 10, 2016