Downloading files from a .Mac HomePage File Sharing webpage

You might see one of these symptoms:

• The computer does not recognize the file you downloaded.
• Instead of downloading the file, the Web browser opens a new window with the contents of the file (for example, a picture).
• The file opens in an application installed on the system (for example, a movie may open in Windows Media Player).

Each of the symptoms listed in this article has specific solutions.

File Not Recognized
The filename of the downloaded file may have extra characters appended to it, which can prevent the computer from recognizing the three-character filename extension. Check the downloaded file's full filename, and make sure the three-character filename extension is the last part of the filename. The computer may be set up to hide the filename extension. If so, you must set up the computer to display complete filenames before you can check the three-character filename extension.

File Displayed In New Window
Save the contents of the new window using the Save command in your Internet browser. Alternatively, on a PC, you can right-click the link in the .Mac HomePage File Sharing webpage and choose "Save Target As" from the shortcut menu. This downloads the file to the PC, and prevents a new window from opening with the file's contents.

Opens instead of downloading
You can usually save the file by choosing Save or Save As from the application's File menu. You can also right-click or command-click the link in the .Mac HomePage File Sharing webpage and choose "Save Target As" from the shortcut menu.

Important: Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.