Mac OS X: Classic Application Does Not Recognize CD-ROM Disc

Symptom

• A Classic application reports that a CD-ROM disc is not inserted.
• Installation of a Classic application that requires more than one disc does not complete.
• A Classic application does not recognize both the audio and data partition of a disc.

Solution

Update to Mac OS X 10.2.5 or later for best results.

1. Insert the disc before starting the Classic environment.

Note: If the Classic environment is already running, open System Preferences and use the Classic preference pane to stop the Classic environment.

2. If the issue persists, you may need to start up from your Mac OS 9 System Folder to install or use the software.

This issue can occur when:

• The disc uses an earlier kind of disc copy protection.
• The disc contains both data and audio partitions.
• The disc's title includes diacriticals, such as ç.
  
  Important: Update to Mac OS X 10.2.5 or later to address the latter issue (diacriticals).
  

Note: You should contact the manufacturer of the disc for Mac OS X compatibility information.