Symptom
- The Apple internal modem disconnects during negotiation or shortly after the connection is made.
- The Apple internal modem only connects at 38.4 kbit/s.
Solution
1. Choose Apple menu > System Preferences.
2. Choose View > Network.
3. Choose Internal Modem from the Show pop-up menu.
Note: If the Internal Modem item does not appear in the Show pop-up menu, choose Active Network Ports instead, then select the Internal Modem option.
4. Click the Modem tab.
5. Change the default modem script to Apple Internal 56K Modem (v.90).
6. Click Apply Now.
This document will be updated as more information becomes available.
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Mac OS X: Troubleshooting a Dial-Up/PPP Internet Connection"