Symptom
The printer does not print, and there is no alert message.
This can happen when:
- You are using a USB-based PostScript printer.
- The printer does not support TBCP (tagged binary control protocol).
Note: If PostScript reporting is selected, you may see a "PostScript Error undefined" message.
Solution
Mac OS X 10.2 may not work with USB-based PostScript printers that do not have a TBCP feature.
As a workaround, connect your printer via Ethernet (if the printer has an Ethernet port), then use Print Center to set up your printer.
If you are printing from a Classic application that allows you to Send PostScript Data as ASCII when printing, use that as a workaround.
Contact your printer manufacturer for printer-specific solutions or for more information.
Important: Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.
Document 17159, "
Locating Vendor Information" can help you search for a particular vendor's address and phone number.