Mac OS X 10.2: Internal v.92 Modem Does Not Disconnect When Idle

The computer's internal v.92-based modem does not disconnect when idle, even if you've selected that option in Network preferences. This document applies to Mac OS X 10.2.4 through 10.2.8.
Symptom

Your computer's internal modem does not disconnect when idle, even if you've selected that option in Network preferences.

This happens when:

Solution

Disconnect from the Internet manually by opening Internet Connect and clicking Disconnect.

You could also use a different modem script that allows the modem to disconnect when idle. Important: Using a different script may mean that certain v.92 features will not work, but you will still be able to connect to the Internet.

1. Choose Apple menu > System Preferences.
2. Choose View > Network.
3. Choose Internal Modem from the Show pop-up menu.
4. Click the Modem tab.
5. Choose Apple Internal Modem (v.90) from the Modem pop-up menu.
6. Click Apply Now.
Published Date: Oct 10, 2016