Symptom
iSync does not sync with your Motorola phone. A message appears that says the "device is unavailable."
This happens when the phone is locked.
Solution
Unlock the phone, then sync via iSync. iSync cannot unlock the phone for you.
If you don't know how to unlock your locked phone, refer to the documentation that came with it, or contact Motorola for further assistance.
Important: Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.