Mac OS X 10.3, 10.3.1: HP LaserJet "Printer not responding" Message

Troubleshoot an HP LaserJet printer connection if the message "Printer not responding" appears. This document applies to Mac OS X 10.3 and 10.3.1.
When you try to add an HP LaserJet 2300 in Printer Setup Utility, the message "Printer not responding" appears. If you select and add the printer manually, the same message appears when you try to print.

This can happen with an HP LaserJet 2300, 2300L, or 2300d connected via USB, or any HP LaserJet with an HP JetDirect J4135A Connectivity Card installed when connected via USB.

To fix this, download and install Mac OS X 10.3.2 Update or later. It's available from Software Update preferences, or Apple Downloads (http://www.apple.com/swupdates/).

If you're not ready to update, you can use these workarounds:



Important: Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.

Published Date: Oct 11, 2016