Items in your Mac OS 9 Shutdown Items folder can prevent Mac OS X from shutting down, restarting, or logging out.
If you can't log out, restart, or shut down your computer when Classic is running, stop Classic.
- From the Apple menu, choose System Preferences.
- From the View menu, choose Classic.
- Click "Start/Stop".
- Click the Stop button.
- Log out, restart or shut down your computer.
To prevent this issue from happening again, do one of the following depending on the settings you've selected in the Advanced section of Classic preferences. If you don't know what your settings are, click Advanced in Classic preferences.
If you use the advanced preference option "Use Mac OS 9 preferences from your home"
Make sure there's nothing in the Shutdown Items folder.
- Click the Finder icon in the Dock.
- From the Go menu, choose Go to Folder. A sheet appears.
- Type: ~/Library/Classic/
- Click Go.
- If you see a message that the folder can't be found, skip to the next section. Otherwise, open the Shutdown Items folder and drag any items in it to the desktop or Trash. If the folder appears to be empty, there may be an invisible item in it. In this case, drag the Shutdown Items folder to the Trash.
If you don't use the advanced preference option "Use Mac OS 9 preferences from your home"
Make sure there's nothing in the Shutdown Items folder, which is in the System Folder used by the Classic environment. If the folder appears to be empty, there may be an invisible item in it. In this case, drag the Shutdown Items folder to the Trash.
Note: If you see a message that says you don't have permission to do this, log in with an administrator account, or ask a person with an administrator account to do this for you.
If you still can't restart or shut down the computer, see technical document 107199, "
Mac OS X: If Your Computer Stops Responding, 'Hangs', or 'Freezes'".