Mac OS X 10.3: Faxing - Some Multi-Purpose Fax Devices Don‘t Receive Faxes

Some multi-purpose fax devices, that are both a fax machine and a telephone, for example, may not receive faxes sent with Mac OS X Panther.
Note: Devices that only send and receive faxes are not affected by this issue. Only multi-purpose (or combination) fax/telephone devices that use an auto-recognition mode to identify incoming calls are affected.

As a workaround, ask the recipient to set the device to receive a fax manually, then send the fax. Or, ask the recipient to set the device's receiving mode from auto-recognition to "fax only". Instructions should be available in documentation that came with the device.

Note: Even when the device is in "fax only" mode, you should still be able to use it for voice by picking up the receiver while the device is ringing.
Published Date: Oct 11, 2016