iSync: Frequently Asked Questions (FAQ) About the Sony Ericsson P800 Phone

1. What tips should I follow before using my phone with iSync?
2. I'm having issues pairing my P800 to my Mac.
3. I've paired my phone successfully, but now an error appears in iSync that says the Bluetooth connection has gone down, and I can't sync any data.
4. I've successfully paired my phone to my Mac and have synced a few times without any issues. However, I can only sync contact information; the option for syncing calendars is not available.
5. An error appears in iSync that says the sync failed because I'm trying to push too much information to the P800.

Question 1: What tips should I follow before using my phone with iSync?

Answer: Here are some basic tips:

• Make sure you have the latest Bluetooth software installed from the Apple Bluetooth website.
• Make sure you are using a compatible Bluetooth USB adapter or have a Mac with built-in Bluetooth. For compatible Bluetooth adapters, see the Apple Bluetooth website.
• If you are using a Bluetooth USB adapter, try connecting it directly to the computer instead of a hub or the keyboard.

Question 2: I'm having issues pairing my P800 to my Mac.

Answer: For best results, use the Bluetooth setup assistant, available in the Bluetooth preferences, to pair the phone to your Mac.

If you are still having issues pairing your phone, see technical document 93179, "iSync: Troubleshooting Connections With Symbian OS Phones (P800, 7650, and 3650)".

Question 3: I've paired my phone successfully, but now an error appears in iSync that says the Bluetooth connection has gone down, and I can't sync any data.

Answer: See technical document 25599, "iSync: Bluetooth Connection Fails When Syncing With Sony Ericsson P800 Phone".

Question 4: I've successfully paired my phone to my Mac and have synced a few times without any issues. However, I can only sync contact information; the option for syncing calendars is not available.

Answer: Download and install iSync 1.2.1 or later. Use Software Update preferences, or go to the iSync website.

Question 5: An error appears in iSync that says the sync failed because I'm trying to push too much information to the P800.

Answer: Read technical document 25595, "iSync: About Syncing Large Amounts of Data at One Time".

Important: Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.

Document 17159, "Locating Vendor Information" can help you search for a particular vendor's address and phone number.