On 1998-01-27 Apple announced that its Claris subsidiary would restructure to focus exclusively on its FileMaker Pro line of database software. This article will help you find technical support for various software that was previously distributed, and supported, from the Claris Web site. The Claris Technical Library has been imported into Apple's Knowledge Base and selected Software Updaters have been tested by Apple's Software Engineers and posted to Apple Software Updates.
Go to AppleCare
Knowledge Base Search page and select the "Archive" option for technical Information, and
Older Software Downloads web page for the software for following products:
- ClarisDraw
- Claris Emailer
- ClarisImpact
- Claris Organizer
- ClarisWorks
Key Points of Support Information Regarding Former Claris Products:
ClarisDraw: There is no further development to ClarisDraw. The application AppleWorks (formerly known as ClarisWorks 5) includes a drawing option. Claris Draw 1.0v4 Updater posted to Apple Support automatically updates a copy you have made of your original ClarisDraw 1.0v1, v2, v3, or v4 updated prior to 1997-12-09.
Claris Emailer: The most recent update to this application program is the Claris Emailer 2.0v3 Updater. The original application is not available from Apple. Please note that the "Important Information" file installed with this update mentions the "Emailer Contextual Plugin" in the list of feature enhancements. This plugin, which was not developed by Claris or Apple, is no longer available and all references to it should be disregarded. (As of 1999-03-25, all Tech Info Library articles on Claris Emailer have been archived in the Tech Info Library Archive.
Fog City Software - is a Web site packed with Claris Emailer resources. In particular, visit their listings of
utilities.
Claris Organizer: In a Press Release on 1998-05-11, Palm Computing, a division of 3Com and makers of the family of PalmPilot connected organizers, announced that it had acquired Claris Organizer. Palm will enhance and support the package, now called Palm Organizer with HotSync capabilities for PalmPilot organizers. For more information please visit the
Palm Computing Web site. (As of 1999-03-25, all Tech Info Library articles on Claris Organizer have been archived in the Tech Info Library Archive.
ClarisWorks: ClarisWorks 5.0x has been renamed AppleWorks and comes with Apple's iMac and iBook computers. This application has a dedicated
AppleWorks support Web site with links to Software, technical articles and other related Web sites. If you have an earlier version of ClarisWorks you can find information on updating your existing versions with the most recent update. Purchasing, third-party product, and education-focused information can be found on the
AppleWorks product page.
ClarisWorks Users Group (CWUG), a private organization not affiliated with Apple, Inc. is available on the World Wide Web for ClarisWorks users. You will find hundreds of templates, graphics, fonts, and utilities in the comprehensive software library.
In the U.S., telephone Support Options can be purchased:
Apple Support Options
ClarisWorks, Claris Emailer, Claris Organizer, ClarisImpact, ClarisDraw:
- Toll: + 1 512 674 8700
Important: Apple provides only installation support for these products.
All Other Claris Software:
- Toll Mac OS: +1 408 727 9054
- Toll Windows: +1 408 727 9004
- Fee Based: 1 (800) 965-9090
If you live outside the U.S. call your local Apple Assistance Centre for further details on available telephone support options.