Support for Apple Printers

Please be aware that issues and solutions for older system software found in the Older Software List have often been solved in more recent releases of system software. Therefore, it is recommended that you run the most recent system software that works with your Macintosh computer. For support and information on older Mac OS versions please see Knowledge Base document number 26181.

If you have looked at product support information in the resources listed below and have not found a resolution to your Mac OS related issue, you may wish to visit Apple Discussions.

Apple Printers

Apple Spec Database has Technical Specifications and Descriptions
You can find technical specifications for the following products in Apple Spec Database

• Dot Matrix Printer
• Ink Jet Printers: StyleWriter and Color StyleWriter
• Laser Printers: LaserWriter, Color LaserWriter and Personal LaserWriter
• They are also available by searching the Knowledge Base or the Knowledge Archive.

About the Knowledge Base and Knowledge Archive:

You can find technical information on all Apple Printers in the Knowledge Base or the Knowledge Archive (select the "Archive" option before searching).

Software for Apple Printers:

Where to Find Software Downloads:
Software Downloads for Apple Printers can be found on the Apple Older Software Downloads Web page or search the Featured Software Web page.

Three documents have been created to help customers identify and find the appropriate printer drivers and cables. If you are looking for a driver or cable for your printer, please refer to one of the following documents:

StyleWriter Printers: Print Drivers & Cable Matrix - Document number 30153
LaserWriter Printers: Mac OS Print Drivers & Cable Matrix - Document number 30154
Other Printers: Print Drivers & Cable Matrix - Document number 15372

Key issues and support information regarding Apple Printers:
The following documents have been identified as providing relevant support information for Apple Printers:

Apple LaserWriter Printer Tips -Document number 20032
Apple LaserWriter Printers: Frequently Asked Questions -Document number 18219
Apple StyleWriter Printers: Frequently Asked Questions -Document number 18232
LaserWriter: Communication Mode Switch Setting: Document number 24318
LaserWriter Driver 4.2.2 for Windows 95 - Document number 24439
Mac OS: Desktop Printing Troubleshooting - Document number 24306
Printers & Imaging: Frequently Asked Questions -Document number 22143
QuickDraw-Based Printers: Not Compatible With IBM PCs -Document number 9507

For more specific questions please search the Knowledge Base.

Apple Discussions
If you have searched the Knowledge Base and Software Updates and you are still unable to find an answer to your Apple printer related question please visit Apple Discussions. You can search for discussions relating to your question, or you can read through the existing discussions. Finally, if you have exhausted all other options please post your question. If you are new to Apple Discussions there is Apple Discussions Help available.

If you have tried all of the above Online options for solving your Printer related question and you still need help, please review the Support Options web site.