Email created with Send to Mail Recipient option in Windows can‘t be sent when iTunes or QuickTime Player is open

Symptom

When either iTunes or QuickTime Player is open, an email created from the "Send to Mail Recipient" shortcut menu command will not send.

Solution

To work around the issue, quit iTunes and QuickTime Player before using the Send To Mail Recipient shortcut menu item or before clicking "Send."

This document will be updated as more information becomes available.

Published Date: Oct 7, 2016