If you were using an earlier version of iSync before upgrading to iSync 2 (part of Mac OS X 10.4 Tiger), your Motorola phone might not be automatically recognized during the upgrade process, even though iSync 2 asked you to connect it. Here's how to resolve this issue.
Note: This document applies to iSync 2 or later.
Important: Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.