iSync: Do not disconnect phone when syncing it

If your phone gets disconnected in the middle of a sync, iSync may stop recognizing the device afterwards. For example, iSync may report that it cannot find the phone when you go to sync a second time. If you look for the phone in the Add Device window in iSync, the phone won't be listed.

To avoid this issue, make sure that your phone's battery has a sufficient charge before initiating a sync, or consider connecting the phone to its charger during the sync. Do not disconnect the phone from the computer during a sync if you are using USB. Do not take the phone out of range during a sync if you are using Bluetooth.

If your phone is no longer recognized by iSync, you can resolve the issue by removing and then re-adding the phone following these steps:

1. In iSync, select the phone icon in the iSync window.
2. From the Devices menu, choose Remove Device.
3. In the resulting confirmation dialog that asks if you're sure you want to remove the device, click OK.
4. From the Devices menu, choose Add Device.
5. In the Add Device window, double-click your phone's icon to re-add the phone.

Once your phone is recognized by iSync, you will need to set up your device settings in iSync again. Take special care in selecting the option under For First Sync. If all your iCal calendar and Address Book data is already on the computer, select the option to "Erase data on device then sync." Otherwise, select the option to "Merge data on computer and device."