iSync 2.0: About canceling a device reset

iSync 2.0 features Reset Device and Reset All Devices functions that allow you to reset all the information on a connected device, or on all connected devices, to match the information on your computer.

When you select one of these options in iSync 2.0, iSync will display a dialog that asks you to verify your selection. Once you confirm it, the reset process begins and a "Cancel Sync" button appears. If you click "Cancel Sync," the reset gets deferred until the next sync. If you cancel because you want to preserve modified contacts on a device instead of resetting them to what's on the computer, do this before the next sync:

  1. Verify that your modified contacts or calendars are still on your device. If you're only preserving minor changes, consider manually making them in Address Book or iCal.
  2. In iSync, remove the device.
  3. Add your USB or Bluetooth device back into iSync.
  4. Before you sync, make sure to select the "Merge data on computer and device" option—not the "Erase data on device then sync" option.
Published Date: Oct 11, 2016