If you use QuickTime 7 to compress a video file in H.264 format and add it to Cleaner by dragging the file into an Untitled window or using the Add Batch Files command, the preview window won't display any video. This happens because Cleaner doesn't see QuickTime-compressed H.264 video.
This document will be updated when additional information is available. Apple and Autodesk Media and Entertainment are working together to resolve this issue as quickly as possible.
For additional information on Cleaner support, click here.
Important: Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.