Mac OS X 10.3.9, 10.4: Some Apple applications don‘t open

Some Apple applications might not open fully or at all if the Digidesign Core Audio driver has been installed as part of a Pro Tools version 6.9 installation. Digidesign products that rely on this driver include the Mbox, Digi 002, and HD systems. Audio MIDI Setup can usually be used to work around the issue.

Instead of opening, an application's icon just bounces in the Dock indefinitely. Or a black triangle appears below the icon in the Dock, but the application's windows and menus don't appear. These applications may be affected:

Other Apple applications may also be affected.

Solution

Follow these steps to change the default audio device used by Core Audio:

  1. Updating your Digidesign Core Audio driver may resolve the issue. You can find the latest versions for Mac OS X 10.3 (Panther) and Mac OS X 10.4 (Tiger) at http://digidesign.com/download/coreaudio. If that doesn't help, continue to step 2.
  2. Open Audio MIDI Setup (/Applications/Utilities).
  3. Click the Audio Devices tab.
  4. From the Default Output pop-up menu, choose Built-in Audio.

You should now be able to open all affected applications as expected.

If this does not resolve the issue, shut down your computer and remove the Digidesign hardware.

If the issue still occurs, reinstall Mac OS X via an Archive and Install, which should resolve it.

Contact Digidesign for further assistance.

Additional information

Digidesign Pro Tools Compatability Summary

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Published Date: Oct 7, 2016