Remote Desktop 2: Pressing the Help key interrupts administrator control of client

If an administrator presses the Help key on an extended keyboard while controlling a client, it will interrupt the administrator's control of the client. The admin's mouse will still control the client's mouse, but the admin's keyboard input will no longer act as the client's keyboard.

To return the control session to normal (dismissing the Help mode), click the mouse or type on the keyboard of the controlled computer.

This document will be updated as more information becomes available.

Published Date: Feb 18, 2012