iSync: Deleting a contact from a Motorola phone may not remove it from Address Book

If you delete a contact from your Motorola phone and then sync the phone with your computer, iSync may not fully remove your deleted contact from Address Book. The contact may still exist, but without a phone number, for example.

This can happen because of the way contacts are stored on the Motorola phone. To resolve the issue, simply delete the partial contact from Address Book after syncing.

Mac OS X 10.4 Tip: Create a Smart Group in Address Book to help you locate contacts without phone numbers—that is, contacts you might want to delete.

Important: Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.

Published Date: Oct 7, 2016