Mac OS X 10.4.2: Computer becomes unresponsive during heavy Internet activity

If you're using Mac OS X 10.4.2 with a broadband Internet connection, your computer may stop responding ("freeze") during heavy Internet activity or when you're browsing specific websites, particularly Fox News (www.foxnews.com). When this happens, your mouse pointer appears as a spinning disc. This issue may affect all applications and the Finder to the extent that not even a Force Quit works.

If you physically break the Internet connection, your computer should return to normal after a moment. To do this, disconnect the Ethernet cable if your computer is connected by Ethernet. If your computer is connected through AirPort, unplug the base station or broadband modem from its power source.

To prevent the issue from recurring, update to Mac OS X 10.4.3 or later.

Important: Mention of third-party websites and products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performance or use of information or products found at third-party websites. Apple provides this only as a convenience to our users. Apple has not tested the information found on these sites and makes no representations regarding its accuracy or reliability. There are risks inherent in the use of any information or products found on the Internet, and Apple assumes no responsibility in this regard. Please understand that a third-party site is independent from Apple and that Apple has no control over the content on that website. Please contact the vendor for additional information.

Published Date: Feb 19, 2012