Mac OS X: Email notification doesn‘t get sent after fax is received

In Mac OS X 10.3 or later, you can set Print & Fax preferences to email a notification whenever your computer receives a fax. However, if you don't have a static IP address from your ISP, you might not get the email, even though the fax arrives just fine and your computer can connect to the Internet.

If you're in this non-static IP address situation, here are a few workarounds:

• Try a third-party application, such as FaxEmailHelper. (Please refer to the documentation that comes with the software for any important information.)
• Set up and attach a folder action script to the Shared Faxes folder that automatically emails the received fax as an attachment. Please note that this won't work if there are no users logged in to the computer.
• Have your computer print the fax automatically on arrival, or set up an onscreen notification action that displays a message when a fax arrives. Find out how to do both in this article.

This document will be updated as more information becomes available.

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