When you configure the iChat service in Server Admin, be sure the domains in the Host Domains field contain only lower case letters. If there are any upper case letters, the iChat service may not start.
If the iChat service will not start and any iChat host domains contain one or more upper case letters, follow these steps:
For more information about configuring the iChat service, select "Mac OS X Server Help" in Server Admin's Help menu or refer to the Collaboration Services Administration guide available from the server documentation page.